Last updated: May 9th, 2025
Who we are
Welcome to AnotherLife-Travel.com (operated by AnotherLifeTravel, SASU, SIRET 94091333800015, code APE 7990Z).
We act as an intermediary between international tourists and local experience providers, facilitating online reservations and payments for artisanal and cultural activities.
Information We Collect
a. Account Registration: When you register, we collect your name, email address, password (encrypted), and any profile details you choose to provide. We also log your IP address and browser agent for security and fraud prevention.
b. Reservations & Payments: To process bookings, we collect reservation details, payment information (credit card or other payment method), amount paid, and transaction metadata. All payment data is handled via our secure payment gateway; we do not store full payment credentials on our servers.
c. Comments & Reviews: If you leave feedback on an experience, we collect the text of your review, rating, and any images you upload. We also record the date, your IP address, and browser agent for moderation and spam detection.
d. Cookies & Tracking:
We use cookies and similar technologies to enhance site functionality, remember preferences, and analyze usage. Cookies fall into these categories:
- Essential Cookies: Enable core site features, such as login and form submissions.
- Analytical Cookies: Help us understand site performance and usage patterns.
- Marketing Cookies: Support personalized offers and communications.
- Authentication Cookies: When you select “Remember Me” on login, we set an authentication cookie that persists for 14 days, allowing you to remain signed in during your holiday. If “Remember Me” is not selected, the session cookie expires after 48 hours.
You can manage your cookie preferences via your browser settings.
How We Use Your Information
- To create and manage your account
- To confirm and fulfill your reservations
- To send booking confirmations, updates, and newsletters (with your consent)
- To process payments and apply our 10% commission
- To display and moderate your reviews and comments
- To comply with legal obligations and protect against fraud
Email Confirmations & Notifications
Upon registration and each booking, we send a confirmation email containing details of your account or reservation.
Please check your inbox (and spam folder) for these messages. If you do not receive a confirmation, contact us at [email protected]
Sharing & Disclosure
- Service Providers: We share data with hosting, payment processors, and email delivery services under strict confidentiality.
- Regulatory Authorities: When legally required, we disclose personal data to comply with court orders or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale, user data may be transferred to the new owner under equivalent privacy terms.
Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Review and reservation data is retained indefinitely to support customer history and fraudulent activity detection.
Your rights
Under GDPR and French data protection law, you have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Erase or restrict processing of your data
- Object to processing or withdraw consent
- Data portability
To exercise these rights or for any privacy inquiries, email us at [email protected]. We will respond within one month of receipt.
External Content & Embedded Media
Our site may include embedded content (e.g., maps, videos). These third parties may collect data about your interactions. Their privacy policies apply to such data collection.
Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our site.
Contact
If you have any questions or concerns, please contact:
AnotherLifeTravel SASU
Address: 64 Rue de Vern, 35200 France
Email: [email protected]
Phone: +33769674988